Refund and Returns Policy

Refund and Returns Policy

we strive to ensure your complete satisfaction with our products. If you are not entirely satisfied with your purchase, our Refund and Returns Policy is here to help.

Refunds

Eligibility: Refund requests must be made within 14 days of purchase. To be eligible for a refund, the product must be unused and in the same condition as you received it.

Process: To initiate a refund, please contact our customer support team with your order details and reason for the return. We will guide you through the process and provide you with a return authorization.

Approval: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.

Returns

Eligibility: Returns must be made within 14 days of purchase. The product must be in its original packaging and unused.

Shipping: We offer free delivery across Pakistan, so you won’t incur any shipping costs for returns.

Exchanges

If you need to exchange a product for the same item, please contact our customer support team. We will process the exchange once the original item is received and inspected.

For any questions or concerns regarding our Refund and Returns Policy, please reach out to our customer support team. We are here to assist you and ensure your satisfaction with Black Gold Fertilizer.